Shipping Information


Free shipping on orders over $400 within the contiguous U.S.

If your total order meets or exceeds $400, you qualify for free standard shipping and your cart will be updated automatically. This offer is valid for orders shipped to addresses in the contiguous United States only. A flat-rate shipping charge will be applied to orders less than $400.


Order Total Flat-Rate Shipping Fee
0 - $100 $20
$100 - $200 $40
$200 - $300 $60
$300 - $400 $80

The minimum purchase amount for each shipping offer does not include tax.

When will my order ship?

Unfortunately, due to uncertainties and inconsistencies in today's business supply chain, EasyGarage does not guarantee shipment timelines. During the checkout process, the ship date shown for your order is an ESTIMATED date. You may also choose to have your project placed on hold and shipped up to 30 days after your order date during checkout.

Again, we are not responsible for delivery dates. The date given to you by your sales designer is the ESTIMATED shipping date from our warehouse, not the delivery date. Delivery dates to your home address by UPS or third-party freight carriers vary due to geography and local conditions. If you have additional questions, please consult with your sales designer or call 1.800.218.2492 for more information. Thank you for your patience and understanding.

How will my order ship?

Orders are shipped via standard ground service (Monday-Friday) by UPS or EasyGarage preferred freight carrier depending on the size and weight of the items ordered. The shipping method for your order will be noted in the checkout page. If you live in an urban area and reside in a high-rise building, please call you EasyGarage designer directly or customer service at 1.800.218.2492 before submitting your online order to confirm the proper delivery method for your home. We use a robust packaging system and pack orders by similar sizes and components to ensure your EasyGarage solution arrives safe and sound. Boxes are clearly labeled for easy installation.

Can I expedite shipping for my order?

Expedited shipping is not available at this time. However, our fast manufacturing allows you to receive your order quickly and avoid unnecessary charges from expedited shipping.

Do you ship outside the contiguous U.S.?

No, we do not accept or ship any orders to addresses (commercial or residential) outside the contiguous United States. Due to documentation restrictions, we do not contract with freight forwarding companies at this time.


Standard Ground

The map below indicates the estimated travel time in business days from the ship date to arrival date, and may be affected by holidays.


Standard Ground Delivery Notes

  • You will receive an e-mail with a link to your UPS tracking information after your order leaves our manufacturing facility. This will notify you of the date when your order is estimated to arrive.
  • Your packages should be delivered at the time of the day that the local UPS driver normally arrives along that route. UPS does not schedule deliveries at specific times or blocks of times throughout the day.
  • A signature is not required for delivery, but the decision to leave your packages will be at the discretion of the delivering carrier. UPS may leave your packages on a porch or in a garage if the delivery driver believes it is safe to do so. If you prefer to have your package left even if you are not at home, please leave a note for your driver on your door on the day of delivery.


Freight Carrier

To make sure orders that are too large to ship via UPS receive safe and reliable delivery, we partner with a freight carrier who specializes in shipping large parcels.

Indicated below are estimated travel times in business days from the manufacturer to the freight carrier’s terminal. Travel times may be extended due to holidays or special events.


Once your shipment arrives at the freight carrier's terminal and is ready for delivery, our freight partner will contact you at the phone number you provided when placing your order to schedule a delivery appointment to the final address.

Freight Carrier Delivery Notes

  • Delivery is by appointment. A representative from the freight company will call to schedule your delivery date and time, generally within a 4-hour window during standard business hours (8 a.m. to 5 p.m.), Monday through Friday.
  • To ensure a successful delivery, please notify the carrier of any delivery restrictions such as a challenging road, narrow driveway, or dead-end street. Fees may apply if the carrier is unable to complete the delivery.
  • All shipments require a delivery confirmation signature from someone 18 years or older. Someone must be present to meet the driver when your shipment is scheduled to arrive.
  • Our standard freight carrier service includes curbside delivery to the shipping address provided with your order.
  • Skilled professionals will unload your shipment from the truck to your property. Your shipment containing multiple packages will be shrink-wrapped and placed on a pallet(s). Delivery does not include moving the packages into your residence, unpacking, assembly or removal of packaging materials.
  • We cannot ship to apartments, P.O. boxes, or military APO/FPOs.

Additional Freight Costs:

At EasyClosets, your initial purchase price includes the cost of manufacturing and free shipping (if the order is over $400) your project to the address provided to us. However, EasyClosets is not responsible for covering the cost of any additional white–glove services from the carrier or its sub-carriers. EasyClosets covers only the cost of curbside delivery, but the customer is responsible for any charges above and beyond curbside, e.g., physically bringing the product up to the home, or into the garage, etc.

Additionally, if the customer cannot accept a freight delivery to their place of residence and asks that the freight company hold their project in storage or change the delivery address, the customer will also be responsible for those charges. Generally, freight depots will charge a daily fee to hold projects for up to 30 days. If, after discussing the matter with our customer service department, a customer does decide to take advantage of either a white-glove service or storage of their order, the customer will know in advance the daily charge for storage and any other additional service (if it is available in their area). In each case, the credit card on file with EasyClosets will be charged for the additional service.

For any additional questions on this matter please call Customer Service at 800.218.2492, thank you.