We stand behind our quality craftsmanship and are proud to offer a Limited Lifetime Warranty on our products, for as long as you live in your home. If you discover any defect in material or workmanship of our products, please contact our Customer Service at 888.991.1559 so they can work with you to make things right.
See our complete warranty terms and conditions.
If you’re not completely satisfied with your purchase, you may return it within 30 days of delivery. To be eligible for a full refund, items must be in new/unused condition and returned in the original packaging. Your refund will be reduced by a restocking charge equal to 20% of the purchase price, and you will be responsible for return shipping charges. Any taxes charged will be refunded in accordance with state and local laws.
Before returning an item, please contact Customer Service at 888.991.1559 to receive a return material authorization (RMA) number, and include the RMA in the package. We'll pay the shipping costs if the return is a result of our error, such as an incorrect or defective item being shipped to you. If your order is returned to us because it was undeliverable, then you will be responsible for the return shipping charges and a 20% restocking fee.
We take care to pack items to arrive safely, although they are susceptible to damage during transit. It is important that you inspect the purchase upon arrival. If any damage has occurred, call Customer Service at 888.991.1559. In many cases, we can provide you with replacement parts as needed.
We do our best to keep all products in stock and ready to ship. In the event that a product is discontinued or unavailable, we reserve the right to substitute a product of similar style and equivalent value and quality (depending on availability). EasyGarage also retains the right to make changes in product specifications and materials at any time without notice.
Click here to see our social responsibility program.
At EasyGarage, we take the privacy and security concerns consumers have when using the internet very seriously. We want to make your experience at EasyGarage a pleasant one. To accomplish that goal, we utilize secure technology to prevent any unauthorized access to your information and we pledge to not share any information you provide to us with anyone outside of EasyGarage.
EasyGarage uses secure socket layer (SSL) technology to keep your personal information safe. All of your ordering information (name, address and credit card number) is encrypted for maximum security. This prevents anyone from reading any of your information as it travels to our ordering system. To protect you even further, EasyGarage does not retain any credit card numbers within our ordering system. Approval is immediate and we do not add your credit card number to any of our databases. This forces you to re-enter your credit card number when you make a future purchase, but it also prevents anyone from gaining access to your information.
In addition to our guarantee and secure technology, our credit card partners offer programs to further protect you against any possible fraud when shopping online at EasyGarageStorage.com.