Warranty
All EasyGarage products are backed by a warranty. Find the details of our product warranties here.
Return Policy
If you’re not completely satisfied with your purchase, you may return it within 30 days of delivery. Your refund will be reduced by a return fee equal to 50% of the purchase price, and you will be responsible for return shipping charges. Any taxes charged will be refunded in accordance with state and local laws.
Before returning an item, please contact Customer Service at 888.991.1559 to receive a return material authorization (RMA) number, and include the RMA in the package. We'll pay the shipping costs if the return is a result of our error, such as an incorrect or defective item being shipped to you. If your order is returned to us because it was undeliverable, then you will be responsible for the return shipping charges and a 50% return fee.
We take care to pack items to arrive safely, although they are susceptible to damage during transit. It is important that you inspect the purchase upon arrival. If any damage has occurred, you may claim replacement parts in your account order history.
Substitution and Product Changes
We do our best to keep all products in stock and ready to ship. In the event that a product is discontinued or unavailable, we reserve the right to substitute a product of similar style and equivalent value and quality (depending on availability). EasyGarage also retains the right to make changes in product specifications and materials at any time without notice.
We reserve the right to change and discontinue colors, styles, and products at any time without notice to you. Discontinued colors, styles, and products will be honored by replacing them with comparable products available in the offering in the event of a claim.
Replacement Part Policy
EasyGarage will replace any damaged or missing elements of your project, but only within 90 days from date of delivery with no cost to you. We do require that you submit a photo of any damaged items in order to fulfill your request. Beyond that 90-day limit the customer is responsible for all replacement and shipping charges. Our goal is customer satisfaction, and we understand how unforeseeable circumstances may delay your installation. Note that expeditated shipping is not available for any orders or replacements. Visit Order History to submit your request.
Privacy Policy
EasyGarage is a subsidiary brand of The Stow Company. To learn more about the information we collect and how it's handled, please refer to The Stow Company's Privacy Policy.
Terms of Use
Click here to see our Terms of Use.
California Transparency in Supply Chains Act
Click here to see our social responsibility program.
Alabama Seller's Use Tax
Seller has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer's behalf to the Alabama Department of Revenue.
Seller's program account number is SSU-R010893722.
Security Statement
At EasyGarage, we take the privacy and security concerns consumers have when using the internet very seriously. We want to make your experience at EasyGarage a pleasant one. To accomplish that goal, we utilize secure technology to prevent any unauthorized access to your information and we pledge to not share any information you provide to us with anyone outside of EasyGarage.
Secure Transaction Security
EasyGarage uses secure socket layer (SSL) technology to keep your personal information safe. All of your ordering information (name, address and credit card number) is encrypted for maximum security. This prevents anyone from reading any of your information as it travels to our ordering system. To protect you even further, EasyGarage does not retain any credit card numbers within our ordering system. Approval is immediate and we do not add your credit card number to any of our databases. This forces you to re-enter your credit card number when you make a future purchase, but it also prevents anyone from gaining access to your information.
Your Credit Card Guarantee
In addition to our guarantee and secure technology, our credit card partners offer programs to further protect you against any possible fraud when shopping online at EasyGarageStorage.com.
See our complete Privacy Policy.
